Privacy Policy

About this policy

First Watch Digital ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what information we collect, why we collect it, and how we handle it.

Who we are

First Watch Digital is a web and AI design studio based in Perth, Western Australia. You can contact us at pip@firstwatch.com.au.

What information we collect

We may collect the following personal information:

• Your name and email address when you request a free audit or contact us
• Your website URL when you submit an audit request
• Technical information about your visit (pages visited, browser type, device) via analytics tools

We do not collect sensitive information (as defined by the Privacy Act) and we do not collect payment information directly — any payments are handled by third-party providers subject to their own privacy policies.

How we collect information

We collect information directly from you when you fill out a form on this website, send us an email, or otherwise contact us. We may also collect limited technical data automatically through cookies and analytics tools.

Why we collect it

We use your information to:

• Deliver the free audit you requested
• Respond to your enquiries
• Send you relevant follow-up information about our services (you can opt out at any time)
• Improve this website and our services

We will not use your information for any purpose that is unrelated to the above without your consent.

Disclosure to third parties

We do not sell, rent, or trade your personal information. We may share it with trusted third-party service providers who assist us in operating this website and delivering our services (for example, email delivery or analytics platforms). These providers are required to handle your information in accordance with applicable privacy laws.

We may disclose your information if required to do so by law or in response to a valid legal request.

Overseas disclosure

Some of our third-party service providers may be located outside Australia. Where this is the case, we take reasonable steps to ensure they handle your information in a way that is consistent with the Australian Privacy Principles.

Cookies and analytics

This website may use cookies and similar technologies to understand how visitors use the site. You can disable cookies in your browser settings, though some features of the site may not function correctly as a result.

Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no method of transmission over the internet is completely secure.

Access and correction

You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, incomplete, or out of date. To make a request, contact us at pip@firstwatch.com.au. We will respond within a reasonable time.

Complaints

If you believe we have breached the Australian Privacy Principles, you can contact us directly at pip@firstwatch.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page. We encourage you to check back periodically.